Usage Agreement
Introduction to the usage agreement:
The online store welcomes you, and informs you that you will find below the terms and conditions regulating your use of this store and all the legal effects that result from your use of the online store’s services through this electronic platform, as the use of any person was for digital activation, whether he is a consumer of a service or product of the store or Otherwise, this is approval and acceptance by him, and he is in full capacity considered in Sharia, system and law for all articles and provisions of this agreement, and it is an affirmation of your commitment to its regulations and what is mentioned in it. This agreement applies to all types of dealings between the user and the store except for transactions related to personal status and transactions related to the issuance of instruments related to actions contained on the property. This agreement is valid and enforceable as soon as you agree to it and start registering with digital activation under Article 10 of the Saudi Electronic Transactions Law.
Article 1 – Introduction and Definitions:
The preamble above is an integral part of this agreement, and below you will find the meanings and definitions of the main phrases used in this agreement:
1. (Store) This term means the digital activation store, and this definition includes all forms of digital activation on the Internet, whether it is an electronic application, a website on the Internet, or a commercial store.
2. (User) This term means every consumer who purchases a product or service from the store through its electronic platform.
3. (Agreement) This term means the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.
Article 2 – Legal eligibility of the user:
1. The user acknowledges that he has a legal capacity considered according to Sharia and system to deal with the store, or that he is at least eighteen years old.
2. The user agrees that if he violates this article, he will bear the consequences of this violation in front of third parties.
Article Three – Nature of the Digital Activation Obligation:
1. Digital Activation’s obligation to consumers or users is to provide (the service or product).
2. Digital activation may provide other services such as after-sales services or other related services, depending on the nature and type of (service or product) requested from the user.
Article 4 – Controls for using digital activation:
1. The user is obligated to use the digital activation electronic platform in accordance with public morals and the regulations in force in the Kingdom of Saudi Arabia.
2. When purchasing a digital activation service or product, the user shall not use this service or product in violation of public morals and the regulations in force in the Kingdom of Saudi Arabia.
Article Five – Accounts and Registration Obligations:
As soon as you apply to join the digital activation membership as a user, you are obligated to disclose specific information and choose a username and secret password to be used when accessing the digital activation services. By doing so, you agree to:
1. You are responsible for maintaining the confidentiality of your account information and the confidentiality of the password, and you agree to notify the digital activation immediately of any unauthorized use of your account information with the digital activation or any other breach of your confidential information.
2. In no event will Digital Activation be liable for any loss that may be incurred by you, directly or indirectly, morally or financially, as a result of revealing the user name or login password information.
3. You are obligated to use your account or membership upon digital activation yourself, as you are fully responsible for it, and if someone else uses it, this is evidence that you have authorized them to use the store in your name and for your account.
4. You are committed when using the digital activation to use it with all seriousness and credibility.
5. You are obligated to disclose true, correct, updated, complete and lawful information about yourself as required during registration with digital activation and you are obligated to update your data in changing it in reality or in case of need.
6. Digital Activation You are committed to dealing with your personal information and contact addresses in strict confidentiality.
7. If it appears to Digital Activation that you have disclosed information that is not true, incorrect, non-current, incomplete, illegal, or contrary to what was stated in the usage agreement, then Digital Activation has the right to stop, freeze or cancel your membership, store and account on the platform This is done without harming other digital activation rights and their legitimate means to recover their rights and protect the rest of the users.
8. In the event that you do not comply with any of the above, the Digital Activation Department has the right to stop or cancel your store or membership, or block you from accessing the digital activation services again.
Article Six – Electronic Communications and Official Communication Means:
1. The parties to this agreement agree that communication takes place via the e-mail registered on the platform.
2. The user agrees that all agreements, advertisements, data and other communications that are provided electronically take the place of their written counterparts, which is a stand-alone argument, in meeting the legal and legitimate needs.
3. The user agrees to be able to communicate with him and inform him of any provisions related to this agreement or dealing with him through the broadcasting of general messages received by the Digital Activation Department to all users or to specific users of the digital activation.
Article 7 – Amendments to the Usage and Fees Agreement:
1. Digital Activation may notify you of any amendment to this Agreement in accordance with the official means of communication under this Agreement, according to which your obligations are multiplied or your rights diminished in accordance with any amendments that may be made to this Agreement.
2. In the event of objection to any amendment to the usage agreement, Digital Activation hopes that you will stop using its services, as your mere access to your account in Digital Activation or your use of Digital Activation is considered your acceptance of the amendments and full and complete approval that excludes ignorance, and Digital Activation accepts discussion in any proposal regarding These provisions.
3. All fees are calculated in Saudi riyals, and the user must pay all fees due on the platform in addition to any other expenses added by the digital activation, provided that payment is made by the approved, specific means available through digital activation.
4. Digital activation may charge some users depending on the offers, products or services they request or what the state imposes in terms of fees or taxes on the nature of the product or service.
5. Digital Activation reserves the right to add, increase, decrease or deduct any fees or expenses under the articles, terms and conditions of the usage agreement, for any of the users, whatever the reason for their registration.
Article 8 – Payment and reimbursement services for stores in digital activation:
1. Digital Activation provides, through its partners, a payment and payment system in Digital Activation. It can be done entirely online through the payment options available on Digital Activation or through any payment method provided by Digital Activation from time to time.
2. The digital activation shall determine the price of the service or product that it offers in its store according to the recognized market value.
3. Digital activation shall provide invoices, receipt vouchers, and receipt vouchers for all amounts and profits that arise in its store, and shall give the user an invoice for his purchase of the digital activation service or product.
4. Digital Activation is committed to providing the generally accepted accounting specifications in its online store, in application of the provisions of this agreement, and the legal, economic, commercial and organizational interests in this regulation.
Article 9 – Your Personal Information and Transaction Details Information:
1. User acknowledges that it grants Digital Activation an unlimited, worldwide, perpetual, irrevocable, royalty-free right and license to use personal information or materials or otherwise provided by you or provided by the Digital Activation Platform or announced on the Platform by your accession to or use of it This can be done through the forms designated for communication and registration, or through any e-mail or any of the communication channels available on the platform. With the aim of achieving any of the interests that the platform sees.
2. The provisions of the confidentiality of consumer information are subject to the rules of the “Privacy Policy and Confidentiality of Information” related to digital activation, and to the provisions of this agreement related to the confidentiality of information.
Article Ten – Intellectual Property:
1. The intellectual property rights of the Digital Activation are fully owned by the Digital Activation, whether they were owned by them before or after the establishment of this electronic platform.
2. The user or consumer respects the intellectual property rights of the Digital Activation, including the Digital Activation itself, and the words, logos and other symbols of the Digital Activation or displayed on the Digital Activation, as the Digital Activation, and every right following the Digital Activation, are fully intellectual property rights for digital activation.
Article Eleven – Responsibility for Digital Activation:
1. Digital Activation is committed to conducting its commercial business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.
2. Digital Activation shall not be liable for any claims arising from errors or omissions, whether caused directly, indirectly, incidentally, by the user or by a third party such as shipping companies.
3. Digital Activation, its employees, owners and their representatives are committed to ensuring that (the product or service) is sound, legitimate and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.
Article Twelve – Confidentiality of Information:
1. Digital Activation takes measures (tangible, organizational and technical) to protect users and prevent unauthorized access to users’ personal information, and save them.
2. You acknowledge as a user that the World Wide Web is not a completely secure medium, and the confidentiality of your personal information cannot be guaranteed 100% through digital activation.
3. Digital Activation has no control over the actions of any third party, or third parties, such as other web pages linked by links to the Platform or third parties claiming to represent you and others.
4. You know and agree that Digital Activation may use your information that you provided to it, for the purpose of providing services to you in Digital Activation, and to send you marketing messages, and that privacy in Digital Activation governs the collection, processing, use and transfer of your personal identification information, and the rules of confidentiality of information are subject to ” Privacy Policy and Confidentiality of Information” for digital activation.
Article Thirteen – Restriction of Access or Membership:
Digital Activation can suspend or cancel the user’s membership or restrict the user’s access to the platform’s services at any time and without notice and for any reason, and without limitation.
Article Fourteen – Replacement Policy:
1. Without prejudice to the agreement and regular guarantee provisions, the consumer has the right to replace the product provided to him by digital activation within the seven days following the date of receiving the product, and he is not entitled to replace the product after the seven days have passed.
2. In order to replace the product, it is required that the product be in a sound condition, and that the consumer has not used the product or obtained its benefit, and Digital Activation has the right to inspect the product before replacing it to ensure its safety.
3. The consumer is not entitled to replace the product in the following cases:
If the product was manufactured at the consumer’s request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer.
· If the product is video tapes, CDs, CDs, or information programs that have been used.
If the product is newspapers, magazines, pamphlets, books, or anything else that is considered a work.
If the product is a digital card or a digital key to activate an electronic program or service.
· If a defect appears in the product due to the consumer’s improper possession.
· If the contract deals with the provision of accommodation, transportation or catering services.
· If the contract deals with the purchase of software download products via the Internet.
Article Fifteen – Return Policy:
1. Without prejudice to the agreement and regular guarantee provisions, the consumer has the right to terminate the contract and retrieve the product provided to him from the digital activation within the seven days following the date of receiving the product, and he is not entitled to that product after the seven days have passed.
2. To retrieve the product, it is required that the product be in a sound condition, and that the consumer has not used the product or obtained its benefit. Digital Activation has the right to inspect the product before returning it to ensure its safety.
3. The consumer is not entitled to return the product in the following cases:
If the product was manufactured at the consumer’s request or according to specifications specified by him, with the exception of products that have a defect or that violate the specifications specified by the consumer.
· If the product is video tapes, CDs, CDs, or information programs that have been used.
If the product is newspapers, magazines, pamphlets, books, or anything else that is considered a work.
If the product is a digital card or a digital key to activate an electronic program or service.
· If a defect appears in the product due to the consumer’s improper possession.
· If the contract deals with the provision of accommodation, transportation or catering services.
· If the contract deals with the purchase of software download products via the Internet.
4. In the event that the provisions of the mentioned return policy are met; The consumer has the right to terminate the contract and return the product to digital activation with a refund of the amount paid.
Article Sixteen – Applicable Law or Regulation:
This User Agreement is governed and drafted in accordance with the laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the regulations in force with the authorities in the Kingdom of Saudi Arabia.
Article Seventeen – General Provisions:
In the event that any incoming material or clause contained in this User Agreement is canceled or there is any incoming material or any clause contained in the Use Agreement no longer in force, such an order does not invalidate the validity of the rest of the articles, terms and provisions contained in the User Agreement and remains in effect until notice Another from the Digital Activation Department.
This usage agreement – which may be amended from time to time as necessary – constitutes the usage agreement, the working mechanism, the understanding, the agreement and the contract between the digital activation and the user, and both parties to this agreement agree to take into account the following:
1. The Arabic language is the applicable language when interpreting the provisions of this Agreement, or when translating them into another language.
2. All prices offered for digital activation services or products may be amended from time to time.
3. The promotions or marketing offers that Digital Activation may place are temporary, and Digital Activation reserves the right to modify or discontinue such promotions or marketing at any time.
4. The parties to this agreement are obligated to deal with each other in a manner that does not violate the legal rules, regulations, and applicable laws related to the nature of the interaction between the digital activation and the user.
5. This usage agreement is only canceled by a decision issued by the Digital Activation Department.